Each year, IBGRL Reference Services (comprised of the Molecular Diagnostics and Red Cell Reference laboratories) conduct surveys with users of our services.
Due to the COVID-19 situation we are deferring all surveys to a later date. There is no need to wait until we send you a survey. You can email your feedback to:
Summaries of results
Following the feedback from the Customer Satisfaction Surveys, we have implemented the following improvements:
- Turnaround times are now published on our website
- FRM4674 - fetal genotyping from maternal blood referral form - has been updated to improve ease of use
- INF1291 - Preparation of plasma to be sent to IBGRL for genotyping - has been updated for ease of use and sample label templates included
- Our website has been redesigned to improve ease of access and customer experience